We want you to be completely satisfied with your purchase from our store. If you are not happy with your order for any reason, this Return & Refund Policy explains how you can request a return, exchange, or refund.

Return Eligibility

Customers may request a return within 7 days of receiving the product. To be eligible for a return, the product must meet the following conditions:

• The item must be unused and in original condition
• The item must be unwashed and unworn
• All original tags and packaging must be intact
• The item must not show any signs of damage caused by the customer

If the returned product does not meet these conditions, the return request may be rejected.

Non-Returnable Items

Certain items may not be eligible for return or exchange. These may include:

• Items purchased during special promotions or clearance sales
• Customized or personalized products
• Products that have been used, washed, or damaged

Please review product details carefully before placing your order.

Return Process

If you would like to return a product, please contact our customer support team with your order number and details of the product you wish to return.

Once your request is reviewed and approved, we will provide instructions on how to return the item. Customers may be responsible for the return shipping cost unless the product received is defective or incorrect.

Refund Process

After we receive the returned product, our team will inspect the item to ensure it meets the return eligibility requirements. Once the inspection is completed, the refund will be processed.

Refunds are usually issued to the original payment method used during the purchase. Please allow 5–7 business days for the refund to reflect in your account depending on your bank or payment provider.

Exchanges

If you received the wrong size or a defective item, you may request an exchange instead of a refund. Exchanges are subject to product availability.

Our support team will assist you with the exchange process and provide instructions for returning the original item.

Damaged or Incorrect Items

If you receive a product that is damaged, defective, or incorrect, please contact us within 48 hours of receiving the order. Provide your order number along with photos of the product so we can quickly resolve the issue.

We will review the case and arrange for a replacement or refund if the issue is verified.

Contact Us

If you have any questions about returns, refunds, or exchanges, please contact our customer support team. We will be happy to assist you and ensure that your shopping experience with us remains positive.